DJI Mavic Air FAQ

DJI Mavic Air FAQ

Frequently asked questions about the DJI Mavic Air will be collected here. A detailed review of the DJI Mavic Air can be found here. If you don’t find your question, leave it in the comments. If it is interesting, we will add it to this list.


Q. What control methods does Mavic Air support?

A. Mavic Air can be controlled:

  1. hand gestures
  2. control equipment
  3. Smartphone (IOS/Android via DJIGO4 app)
  4. Control equipment + smartphone (IOS/Android via DJIGO4 app)

Q. How to start Mavic Air?

A. Connect your mobile device to Mavic Air and follow the DJIGO4 app instructions.

Q. Is Mavic Air waterproof?

Oh no.

Q. What microSD cards are recommended by the developer to work with the Mavic Air?

A. Recommended UHS class cards:

16GB Sandisk Extreme; Kingston SDHC-I SDCAC / 16GB
32GB Sandisk Extreme V30; Sandisk Extreme V30 A1; Sandisk Extreme V30 Pro A1
64GB Sandisk Extreme V30 A1; Sandisk Extreme Pro V30 A1
128GB Sandisk Extreme V30 A1, Sandisk Extreme Plus V30 A1

Control equipment

Q. Can I connect my smartphone to the aircraft control equipment using a regular USB cable?

Oh yeah. You can use a regular USB cable to connect your smartphone to the equipment via the USB port on the bottom of the equipment. But this method of pairing is not the most convenient. To pair devices, it is recommended to use one of the three short cables included in both kits.

Q. Where can I find the Wi-Fi connection name and password for Mavic Air?

A. For security reasons, each Mavic Air, like any other Wi-Fi enabled device, has a unique username and password. You can find them on the side of the Air itself, in the battery compartment, and on the flight case (IOS requires at least v9.0).

To connect your smartphone to Mavic Air for the first time, simply scan the QR code (in the same place as the username and password) in the DJIGO4 app. It is also possible to enter the name and password manually.

Q. How do I change my username and password?

A. Connect your smartphone to the aircraft via Wi-Fi. Log in to the DJIGO 4 app, then go to Wi-Fi Settings. You can also change your password using DJI Assistant 2 on your PC.

Q. Can Wi-Fi connect to Mavic Air using third-party QR code scanning apps?

Oh no. Scanning a QR code to connect via Wi-Fi is only possible through the DJIGO 4 app.

Power point

Q. Do the rotors need to be removed when transporting the Mavic Air?

Oh no.

Q. Why didn’t the Mavic Air rotors get a folding mechanism?

A. The shape of the Air rotors is more streamlined, making the aircraft even more compact and portable when folded.

Q. Do the rotors from the Mavic Pro (Platinum)/Spark fit the Mavic Air?

A. Main rotors from Mavic Pro (Platinum) do not fit. From Spark, they get up without any problems and fulfill their intended purpose. In tests, it was found that when installing Spark propellers, only the flight time was reduced (on stock: 18 minutes / on Spark propellers: 17 minutes).

Q. What is the wind resistance of Mavic Air?

A. Withstands wind speeds up to 10m/s.

Q. At what maximum altitude can the drone be operated?

O. 5000m.


Q. What is the maximum distance for gesture control (SmartCapture)?

A. The removal distance in SmartCapture mode is between 2.5-6 meters.

Q. What panoramic shooting modes does the Mavic Air support?

A. The drone supports 4 modes:

  1. Vertical: The camera automatically takes three vertical photos, which are then stitched into one panoramic photo.
  2. Horizontal: the camera takes nine photos from different angles, stitching them into one panoramic photo.
  3. 180°: the drone automatically rotates around its axis, and the camera at this time takes 21 images, in DJIGO 4 they are stitched into one 180° panoramic photo.
  4. Sphere: Mavic Air automatically rotates around its axis, while the camera takes 25 photos at the same time, stitching them into one spherical panoramic photo.

Q. Why in SmartCapture mode, when the drone flies near the user, it is limited to the height at eye level?

A. In SmartCapture mode, the aircraft takes a position at eye level when it is 3 meters away from the user. This approach ensures greater flight safety and control accuracy. Beyond the three-meter safety margin, the user will be able to use gestures to lift the drone both above and below eye level.


Q. Can the Mavic Air Charger be used to charge the aircraft and controller at the same time?

Oh yeah.

Q. What is the purpose of the Battery to Power Bank Adapter?

*included with Combo/Combo & DJI Goggles

A. The user can install this adapter into the drone’s battery and thereby turn it into an additional portable power source.

Q. What is the function of the power button?

A. The power button turns the battery on and off and also allows you to check its current charge level. To turn on / off, you must double-click on the button, where the first press will be short, and the second press will be long (keep pressed for at least 2 seconds). To check the charge level, you must press the power button once, after which the indication consisting of 4 LEDs (where 4 = 100%) will indicate the current battery charge level.

Q. How long does it take to fully charge the drone battery?

A. It takes 55 minutes to fully charge.

Q. How often should the battery be charged?

A. It is recommended that batteries be charged at least once every three months.

Firmware update

Q. Can other apps be used while updating DJIGO 4?

Oh no. Since this will cause the whole update process to fail. After that, the user will have to download the firmware and repeat the update process again.

Q. Why does DJIGO 4 inform the user before the aircraft restarts that it needs to reconnect to the aircraft via Wi-Fi to complete the update?

A. The aircraft will need to be restarted in order to complete the update process. Then repeat the process of pairing devices via Wi-Fi. The DJIGO 4 app simply reminds the user what to do to complete the update process.

Q. Can I turn off the Internet after a successful firmware download?

Oh yeah.

Q. What should I do if the drone firmware version does not match the battery firmware version?

A. Connect your Mavic Air to DJIGO 4 and the app will automatically tell you when new updates are available to ensure complete consistency.

Q. What factors can cause the upgrade process to fail?

A. Possible failure factors:

  • Low battery level. Before updating, make sure that the battery level is above 50%.
  • Turn off Mavic Air or control equipment during the update process. If this happens, restart the aircraft and control equipment, then retry the update.
  • Disabling the Internet at the time of downloading the firmware.
  • Device firmware mismatch. If the update fails again, or the control equipment cannot communicate with the drone, connect them to a personal computer, use the DJI Assistant 2 software to update each device separately.


Q. How far can Mavic Air fly in FPV mode?

A. When connected to control equipment:

  • For 2.4GHz: FCC: 4000m, CE: 2000m, SRRC: 2000m (interference-free area).
  • For 5.8GHz: FCC: 4000m, CE: 500m, SRRC: 2500m (interference-free area).

When connected to a mobile device:

  • The maximum height is 50 meters.
  • The maximum distance is 80 meters.

Q. What resolution is the video broadcast in?

A. 720p at 30fps.

Q. What is the Mavic Air video transmission latency?

A. When running under optimal conditions, video latency is between 170ms and 240ms. And also it depends on the performance of the smartphone used.

Q. Is it possible to manually adjust the frequency range of the video transmission?

A. By default, DJIGO 4 automatically selects the frequency band. But the user can also manually select between the 2.4GHz / 5.8GHz bands, as well as select the most free channel. At the same time, it should be noted that restrictions are imposed on the 5.8 GHz frequency range (depending on the transmitter power) in a number of countries. For example, in USA, Mavic Air flies exclusively on 2.4GHz, without the official possibility of manually switching to 5.8GHz, with all the flight characteristics that follow from this.

DJI Mavic Air from $599



Flight time


Flight qualities








Price quality



  • Execution quality
  • Portability
  • Flight qualities / Flight range up to 4 km
  • Intelligent Flight Modes
  • Camera (quality and shooting capabilities)
  • Flies obstacles/APAS/VIO
  • Flight Autonomy 2.0
  • Modified SmartCapture
  • Flight time up to 21min
  • Compatible with DJI Goggles


  • Video transmission over Wi-Fi
  • Rotor not foldable

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